My AI Chatbot and Work Assistant
Recommended: 3 × 3h · 9 hours
Organise common questions and material, then build and test an assistant with clear answer rules.
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Related teaching experience
The supplied record lists a Poe/Wrtn Studio chatbot workshop at Uiwang Woosung High School on 20 September 2023.
Who is it for?
Instructors and people handling enquiries or recurring guidance, with basic AI experience.
What will you work towards?
Assistant role and answer instructions
An FAQ source pack and ten test questions
A bot prototype or reusable conversation template
A checklist for errors and unknown answers
How much time should you plan?
Standard 9-hour format includes demonstrations, individual work, troubleshooting, feedback and saving.
Short format: Three hours cover FAQ instructions and initial answer testing.
Output scope is adjusted to the learners’ starting level.
What will you explore?
Three sessions, nine hours. Confirm bot creation access for the cohort. If unavailable, practise the same answer design using instructions, sources and test cases in a regular chat.
01 Define the scope
- Practice
- Choose users, questions and boundaries
- Output
- Role, FAQ and instructions
02 Build the assistant
- Practice
- Add sources and instructions; compare initial answers
- Output
- An assistant prototype
03 Test difficult questions
- Practice
- Test known, unknown and out-of-scope questions; revise
- Output
- Ten test cases and revision notes
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We review interest and availability before sharing the course plans. We will contact you once dates and application details are confirmed.
Non-members are welcome. Existing members can verify their membership and reuse their details.